Skip to main content

Create a Manual Order

How to create a Manual Order

  1. From the sidebar navigation select Orders
  2. At the top-right of the white box, press the blue Create Order button.
    This will open a modal asking for an Order ID. Enter this here.
    You will be redirected to a new page for the new order you are creating.
  3. From here you will see the standard order page
    This will have the order ID we set in the modal at the top
    And the status dropdown to the right of that will be set to Draft while we create the order
  4. Fill out the order details on this page (Find out more about this in the Orders)
    This will need to include Products, Contact Information, and Shipping and Invoice Details
  5. Once you're happy with the order, select the dropdown at the top right and change it from Draft to Despatch Ready
    This will now get added to our lists, and a picker will process the order along with any of the automatic orders from your marketplace integrations

To learn more about the specific sections in the Order page, please refer to our Order Overview page.

Notes

Do not change the dropdown from Draft until you are entirely happy with the order, as once it's despatch ready our team may pick, and process the order immediately.