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If the SKU from the Marketplace (Shopify, etc) matches the SKU from Helm, this will link automatically after a short period. If you would like to verify, link the inventory manually, or setup alternate SKUs you can do so from the Link Inventory page.    Go to...

When an order comes in through a Marketplace integration a customer will be created for automatically. For manual orders, B2B, etc. once a customer has been added to an order once, it doesn't get saved to make things easier, so this will need doing manually. ...

For those of you selling on the teevee. You will need to export the orders, then convert them to a Helm valid format, then finally upload to Helm. https://wms.shopontv.co.uk/downloadorder/downloadorders https://onlinefulfilmentcentre.myhelm.app/imports_exports...

Ensure you have account details, and/or any API keys, tokens, login details before adding an integration Anything greyed out in this document is either for internal usage (by OFC), or no-longer required but retained for legacy.  I recommend reading the documen...

With marketplace integrations now in place (and active), we can match the inventory items from those integrations to the inventory we stock in the warehouse/have within Helm. A large amount of these will be 1:1 as the SKU on the marketplace will represent the ...

In Settings > Sales Channels, after selecting the channel type (Amazon, etc.) then selecting the channel by clicking the first mini button to Edit.   Credentials Check active so that is turns green Check Get Orders   Stock Control Check auto sync stock (if you...