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Order Tracking

Client Guides Despatch Details

Once an Order has been despatched by us at OFC there will be new buttons available on the Order on the Order Landing Page. One of these is a file with a magnifing glass atop it. Hovering over this icon shows 'Despatch Details' Click on this, this will take you...

Despatch Details Overview

Client Guides Despatch Details

https://onlinefulfilmentcentre.myhelm.app/orders/despatch-details?id=385

Dashboard

Client Guides

Upon login this is the absolute first thing you will be greeted with, acting as Helms index. Global Search This is useful to navigate without quite knowing where you're looking. Click into the search-barThis will open a modal with another search-bar. Enter yo...

Returns

Client Guides

On Orders Landing Page, there are two statuses Returned and Partially Returned. View Order Details and Check Return History block, this lists the items and amount of returned along with one of our pre-filled returned options. Return Terminal From the sidebar...