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Returns

Client Guides

On Orders Landing Page, there are two statuses Returned and Partially Returned. View Order Detail...

Updated 4 days ago by Nathan

Dashboard

Client Guides

Upon login this is the absolute first thing you will be greeted with, acting as Helms index. Glob...

Updated 5 days ago by Nathan

Inventory Bulk Actions

Client Guides Inventory Management

On the Inventory Landing Page accessed via Inventory on the sidebar-navigation, a list of invento...

Updated 5 days ago by Nathan

Despatch Details Overview

Client Guides Despatch Details

https://onlinefulfilmentcentre.myhelm.app/orders/despatch-details?id=385

Updated 6 days ago by Nathan

Order Tracking

Client Guides Despatch Details

Once an Order has been despatched by us at OFC there will be new buttons available on the Order o...

Updated 6 days ago by Nathan

Groups/Bundles

Client Guides Inventory Management

There may be cases where you would like to sell certain products together without it being a new ...

Updated 6 days ago by Nathan

Create a Manual Order

Client Guides Order Management

How to create a Manual Order From the sidebar navigation select Orders At the top-right of the w...

Updated 1 week ago by Nathan

Reports in Helm

Client Guides Reports

Helm offers a fair amount of useful reports regarding Orders, Inventory, Batches, Orders, etc. Th...

Updated 1 week ago by Nathan

Stock History Report

Client Guides Reports

Check Historical Stock Levels on a specific date Access via the sidebar navigation directly by c...

Updated 1 week ago by Nathan

Checking Batch Information

Client Guides Inventory Management

Check Per Inventory Item To check batch information, go to the inventory item that uses batching....

Updated 1 week ago by Nathan

Creating a Purchase Order (ASN alternative)

Client Guides Misc

CSV Upload (recommended) A CSV example directly from Helm can be downloaded from the Import/Expor...

Updated 1 week ago by Nathan

Upload Order Documents

Client Guides Order Management

Certain orders may come in with a need for documentation to be attached. Add a New Document In t...

Updated 1 week ago by Nathan

Cancel or Hold an Order

Client Guides Order Management

Order Landing Page On the Order Landing page, search or filter for the Order(s) you wish to canc...

Updated 1 week ago by Nathan

Check Inventory Levels

Client Guides Inventory Management

Inventory Landing Page On the landing page, accessed from the sidebar navigation and pressing Inv...

Updated 1 week ago by Nathan

Copy an Existing Order

Client Guides Order Management

How to Copy an Existing Order Go to the Order Landing Page, accessible via the sidebar navigatio...

Updated 1 week ago by Nathan

Order Bulk Actions

Client Guides Order Management

Updated 1 week ago by Nathan

Order Overview

Client Guides Order Management

ProductsThe first box will be titled with the integration (or manual) and the date the order was ...

Updated 1 week ago by Nathan

Inventory Overview

Client Guides Inventory Management

This is a WIP document, please bear with us Inventory Landing Page On the sidebar-nav select Inve...

Updated 1 week ago by Nathan

Create Inventory Categories

Client Guides Misc

Categories are useful for filtering specific inventory on the Inventory Landing page. Settings at...

Updated 1 week ago by Nathan

Filters

Client Guides Misc

At the top of most of the pages (especially in Landing pages) in Helm there is a bar that contain...

Updated 1 week ago by Nathan